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Ordering & Shipping

Orders & Shipping FAQs

13 articles
Order Tracking

Track your order!

4 articles
Care & Storage

2 articles
Nutrition and Allergy Information

4 articles
General Information

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Help! I haven't heard back from Customer Service?

We totally understand how frustrating this can be! We pride ourselves on providing fast and helpful customer service, and we aim to reply to all emails within 24-48 hours. If you haven’t received a response, please manually check your inbox for email

Why is my Membership credit not applying?

If your membership credit isn’t applying, it’s likely because you’re not logged into your account. To ensure your credit is automatically applied, please make sure you’re signed in before checking out. When logged in, your credit will be recognized a

How do I unsubscribe from marketing emails/texts?

We're sorry to see you go!. To no longer receive our emails, please use this link:. Unsubscribe: https://manage.kmail-lists.com/subscriptions/unsubscribe?cy=X46Ezz. To no longer receive our text messages, reply STOP to the last message you received f

How do I distinguish between the tubes in my order?

The flavor label is located on the bottom of each tube!

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