Orders & Shipping FAQs
All of our chocolate is homemade, so getting it to you as fresh as possible requires special attention. Your order will arrive between 2 to 4 business days!. Orders placed after 1 p.m. EST on Thursday, or any time on Friday, will be processed on the
With our "No Melt Guarantee," you can order with confidence, knowing that we've got your back in the event of any melting issues. If your order arrives melted, don't worry! Here's what to do:. Our Promise: Once we receive your message and photo, our
Shipping costs are a flat rate of $9.95.
Yes, you can schedule a future delivery date up to 6 months in advance!. Select "CLICK HERE To Hold For a Future Delivery Date" in your cart on the right side of the page. Please refer to the screenshot below for more info!.
Yes. We accept orders to P.O. Box and to APO/FPO addresses. However, we cannot offer Next Day Air Shipping option for these types of addresses.
Due to the perishability of our product, we do not ship outside the United States.
If you have purchased more than $500 of product, your order is considered a large corporate order. In such case, it does take two weeks to process your order, and get it shipped out to you. On some chances, our team has the ability to ship it faster
We have partnered with a company--Toki Rewards--which puts all of your eligible gift cards onto one card number. That email specific gift card number has all of your gift cards from all of our G.O.A.T. Foods brands, so you can find them all in one pl
If this happened to you, it sounds like you participated in one of our Post Purchase Offers!. A Post Purchase Offer will show up at the end of your final check out and ask if you would like to add an additional item in for your order. That specific i
If this happened to you, it sounds like you participated in one of our Post Purchase Offers!. A Post Purchase Offer will show up at the end of your final check out and ask if you would like to add an additional item in for your order. That specific i
If there is a Federal Holiday that falls in the middle of the week, please allow more time in your delivery. For example: if July 4th falls on a Thursday, your next business day would be the following Monday. We do our best to ship out as many orders
You can add a gift band when you create a gift box on you order! First, select how many tubes you'd like your Gift Box to contain. Next, select the flavors you'd like with the "+ ADD ANOTHER" button. You'll see an option to "Add a Special Occasion" o
Of course! Select "CLICK HERE to Add a Personal Gift Note" in your cart on the right side of the page. Avoid using any special characters or emojis. Please refer to the screenshot below for more info!.