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Ordering & Shipping

Orders & Shipping FAQs

When will my order arrive?

We pour a lot of love into making all our chocolate right here, at home! To ensure it reaches you in the freshest possible condition, your order will typically arrive within 2 to 4 business days. Please note: Orders placed after 1 PM EST on Thursday,

How much do you charge for shipping?

A flat $9.95 shipping charge is applied to each order. This covers our use of expedited 2 or 4-day FedEx or UPS Air shipping, ensuring your items arrive with maximum freshness. (Shipments to PO Boxes or restricted regions will utilize DHL or USPS.).

Can I schedule a future delivery date?

Absolutely! When purchasing, you can schedule a future delivery date up to 6 weeks in advance. Select "CLICK HERE to Hold For a Future Delivery Date" in your cart on the right side of the page. Please refer to the screenshot below for more informatio

Where is my gift card?

We have partnered with a company--Toki Rewards--which puts all of your eligible gift cards onto one card number. That email specific gift card number has all of your gift cards from all of our G.O.A.T. Foods brands, so you can find them all in one pl

Extra items in my order

It sounds like you took advantage of one of our Post-Purchase Offers! These special offers appear right after you complete your initial checkout, giving you the option to add an extra item to your order. The great thing about these offers is that the

How do I add a Gift Band?

You can add a gift band when you add a gift box to you order.  First select, "ADD A GIFT BOX & GIFT NOTE" and then "ADD A GIFT BAND." Finally, pick the occasion you're celebrating to add the corresponding band.

Can I add a Gift Note?

Yes, of course you can! Select "CLICK HERE to Add a Personal Gift Note" in your cart on the right side of the page. Avoid using any special characters or emojis. Please refer to the screenshot below for more information!.