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Help, extra item(s) are in my order!Updated 10 months ago

If this happened to you, it sounds like you participated in one of our Post Purchase Offers! 

A Post Purchase Offer will show up at the end of your final check out and ask if you would like to add an additional item in for your order. That specific item includes free shipping to the same address you have your original order going to. Because it was after the final payment, the additional item(s) in your order will show up as a secondary payment on your statement. 

If you no longer want the Post Purchase Offer, please email [email protected], and our customer care team will be happy to assist you. 

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