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Once a package ships or is in the final stage of processing, we are unable to make changes to the order. This includes the delivery method and shipping address.&#xA0;If your order has not shipped and you need to make a change, please contact us ASAP at <a href="mailto:hello@chocolate.com">hello@chocolate.com</a> . Please include your order number and the intended delivery address.

Once a package ships or is in the final stage of processing, we are unable to make changes to the order. This includes the delivery method and shipping address. If your order has not shipped and you need to make a change, please contact us ASAP at he

I need to make changes to my order before it ships

Order Tracking

When will my order arrive?

How much do you charge for shipping?

Can I schedule a future delivery date?

Where is my gift card?

Extra items in my order

How do I add a Gift Band?

Can I add a Gift Note?

Ordering & Shipping

Where's my order?

What happens after I place an order?

How long will the chocolates stay fresh?

How long will the Hand Dipped Strawberries stay fresh?

Care & Storage

What allergens are contained in your products?

Do you have any Kosher products?

Do you have any Gluten-Free products?

Where can I find the ingredients?

Nutrition and Allergy Information

Where is the Chocolate made?

What payment options are available?

How do I prepare Chocolate.com Hot Cocoa?

Why are there white marks on my chocolate?

General Information

Help! I haven't heard back from Customer Service?

Why is my Membership credit not applying?

How do I unsubscribe from marketing emails/texts?

How do I distinguish between the tubes in my order?

How do I use a discount code/gift card?

How can I contact customer service?

What are the packaging dimensions?

How do I edit my cart?

How do I create a custom gift box?

I need to make changes to my order before it shipsUpdated 8 hours ago