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<p id="isPasted">Once your order has been packed and ready to ship, you will receive another email with the tracking information.&#xA0;</p><p>If for some reason you do not receive a tracking email, please send us an email at <a data-fr-linked="true" href="mailto:hello@chocolate.com">hello@chocolate.com</a> and we will send you the information!</p>

Once your order has been packed and ready to ship, you will receive another email with the tracking information. If for some reason you do not receive a tracking email, please send us an email at hello@chocolate.com and we will send you the informati

Will I receive a shipping confirmation?

Order Tracking

How long does it take to arrive?

What is your no melt guarantee?

How much do you charge for shipping?

Can I schedule a future delivery date?

Do you ship to P.O. Boxes and APO/FPO addresses?

Do you offer international shipping?

Where is my large order?

Where is my gift card?

Help, extra item(s) are in my order!

Help, there are extra item(s) in my order!

Holiday Shipping

How do I add a Gift Band?

Can I add a Gift Note?

Ordering & Shipping

How can I track my order?

Will I receive an order confirmation?

I put in the wrong delivery address! How can I change it?

How long will the chocolates stay fresh?

How long will the Hand Dipped Strawberries stay fresh?

Care & Storage

What allergens are contained in your products?

Do you have any Kosher products?

Do you have any Gluten-Free products?

Where can I find the ingredients?

Nutrition and Allergy Information

Where is the Chocolate made?

What payment options are available?

How do I prepare Chocolate.com Hot Cocoa?

Why are there white marks on my chocolate?

General Information

Help! I haven't heard back from Customer Service?

Why is my Membership credit not applying?

How do I unsubscribe from marketing emails/texts?

How do I distinguish between the tubes in my order?

How do I use a discount code/gift card?

How can I contact customer service?

What are the packaging dimensions?

How do I edit my cart?

How do I create a custom gift box?

Will I receive a shipping confirmation?Updated a year ago